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are currently experiencing a disruption with our third-party phone system, Aircall.\nThis issue is due to a widespread service degradation affecting Amazon Web Services (AWS), a major cloud provider that Aircall depends on.\nPlease note:\nOur main services remain fully operational. The outage affects only our external communication tools.\nWe are unable to receive inbound phone calls via Airphone/Aircall at this time.\nWe are monitoring the situation closely and will provide an update as soon as service is restored. Customers can still contact us via email for all urgent communication.\nThank you for your patience.\n\n","published_at":"2025-10-20T08:38:00.000Z","published_at_timezone":"Brussels","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8429067","status":"resolved"}]}},{"id":"747143","type":"status_report","attributes":{"title":"Urgent Service Alert: Phone Calls Impacted by AWS Outage","report_type":"manual","starts_at":"2025-10-20T08:38:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8429067","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"4299862","type":"status_update"}]}}}]}